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How to Fix the “android.process.acore” Problem on an Android Device

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Shaney Crawford

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Edit: Some people have reported in the comments that this solution DOES DELETE YOUR CONTACTS. Use at your own risk!

The problem:
Your Android device (tablet, phone, Android TV) gives you the following message.

“The process android.process.acore has stopped working.”

The solution:
Settings –> Applications –> Manage Applications –> All (button on the top that lets you see all applications) –> scroll down to “Contacts Storage” –> Click on “Clear Data”.

This worked on my Android TV and I have seen reports of it working on other Android devices.

DISCLAIMER!!!
I do not have any contacts stored on my Android TV, so this solution did not cause any problems with my device. If you are using a contacts list on your device, I cannot say whether this will cause problems with your list of contacts. If you think it might, please look for another solution. (If anyone is brave enough to try it anyway, please let me know!)

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Comments

265 responses to “How to Fix the “android.process.acore” Problem on an Android Device”

  1. shammy

    Disabling Contacts Storage on MID Tablet worked for me! Thanks

  2. Jake Carter

    Or, you turn the device off, and back on again. Problem solved with no contact loss…

  3. Myrt

    Thanks to Shaney for helping so many “androids” and for the respondants providing brand input (brand is so important). I could not use the good suggestion on my Pandigital, though. In my case, I installed ES File Explorer on my Pandigital novel 2.0 and coincidentally I began receiving the message. PD claims the ES file is for phones but ES has other claims applicable to tablets. At any rate, I do not need it and will stay deleted; however, whoever caused the problem,
    it has left my (secondary) tablet not connecting to WI FI. I have to turn off the device in order to get WIFI after a couple of tries. I think Pandigital is going back to the store. Any suggestions before I put my shoes on?

  4. Stanley

    Im using Kworld Media Player….how to solve this problem? My media player dont have any “contact storage”… Anyone…?

  5. Hiswif

    Problem solved on Lenovo A1 with this tip

  6. Josh Russeau

    My MID m7206 infotmic 7 Inch Android Tablet is not working right anymore.

    I need to know how to fix this error the “android.process.acore”

    and I am unable to get into the menu. The only thing I can do is “Force Close” But the same message comes back on the screen.

    If there is anyone that is able to help me. Please let me know I need this tablet for work. I use is as a netbook computer. Please let me know if your able to help me out.

  7. Patrick Lin

    Worked. Thanks.

  8. mike

    worked on my Droid RAZR, problem came back next day and repeated the process, worked again. we’ll see what tomorrow brings, but I’ll be visiting the Verizon store for some help soon

  9. flo

    Omg thank you so much. It works on my nexus7 withparanoid

  10. David N

    Worked on Asus TF101. Thank you.

  11. Roger Galvin

    Great fot Razr

    Thankyou……

  12. AyueJean

    Thank you so much….
    Its worked on my Galaxy Note….

    But i got other message “the process com.google.process.gapps has stopped”
    How to fixed it?? Can anyone help me?

  13. Vitish Ruben

    It worked on my Teclast P85 Android Tablet 8 inch.

    All i did: DISABLE the Contacts Storage.

    Thank you!

  14. Aaron

    Worked on rooted Droid 4. Thanks loads.

  15. Tommy

    well I did try it and it did work but it does delete all your contacts.

  16. Darcy Boggs

    I just did this on my Droid Razor and it worked!
    I checked to make sure my Gmail had backed up my contacts because I expected them to disappear. I went back and the contacts were still there, I was only missing the contact pictures from Facebook. :)

  17. veerabhadra rao

    Thanks it worked for me. It deleted all my contacts though.

  18. Gintas

    omg, thanks a lot, so much, thanks!!!!

  19. Adriana

    Thanks worked with my dell tablet. Thank you so much!

  20. Ena

    Thanks a lot!

  21. crabman

    Worked in Android 2.3.3 tablet 7206….thanks

  22. brett

    fixed it straight away thanks and so easy

  23. rose

    thank you so much it helped straight away and thank you soooooooo much

  24. chris

    hey all. –i have the samsung exhibit 2– i tried the ‘contacts’ ” clear data’ method and nothing changed.. and still stuck in airplane mode with apps dissappearing. what do i need to do?–

  25. Brett

    Great – Thanks for the fix – worked staright away on my A1 tablet.

  26. Rae

    You are TOTALLY AWESOME!!! Been dealing with this problem for almost a week now on my Ideapad A1. Thought that I was going to have to re-install everything. NOT WITH THIS FIX. Amazing!!!

  27. Giancarlo

    Great! Thank you it works

  28. Nick

    Worked for my HTC Sensation, great Thank you

  29. Andrew

    Worked well on my HTC Sensation!!! thank you so much!!

  30. David Leithauser

    I do not have an Applications listed under Settings. Where else would it be? I have a Google tablet.

  31. Rods

    THANK YOU!!! IT WORKED FOR ME!!! GALAXY S2

  32. Salama

    the problem with my phone i can’t even access the setting the warning on top saying i should force close doesnt go away…

  33. Pam Fox

    My device says process.acore has stopped working unexpectedly. Please try again.
    All I can do is push forc close and it just keeps coming up again and again. I do not recommend this product to anyone.

  34. Bryan

    THANK YOU!!! IT WORKED FOR MY HTC one X!

  35. Hantom Nagura

    “The process android.process.acore has stopped working.”

    The solution:
    Settings –> Applications –> Manage Applications –> All (button on the top that lets you see all applications) –> scroll down to “Contacts Storage” –> Click on “Clear Data”.

    Have done, and my device HTC One X back to normal as it previous.

    Thaks Shaney

  36. Felho

    Really appreciate, Work for my HTC ONE X.

  37. caroline g

    did it clear all your contacts doing this on your htc one x???

  38. Dennis

    I did a reset 2 weeks ago on my Lenovo A1, the problem came back, I cleared the data in contact storage and it worked. I’ll wait 2 more weeks with fingers crossed.

  39. Jay

    Worked on my Huawei Cricket android phone with Muve Music & didnt even clear my contacts list!!!!!!!!!!! AWESOME!thanks

  40. Nemo

    Worked on my HTC One X using latest Jelly Bean. I think it messed up my contacts though. Couldn’t back up prior to fix due to the damned process.

  41. Steven Lawrence

    Sorted on HTC one x, nice one ta, no effect to contacts.

  42. Markus

    Had the same problem, cleared contact data etc. Happy for ca 8 h… Now its back. HTC one xl

  43. jason

    problem solved thanks

  44. izzi

    that didn’t work on my HTC ChaCha… This android.process.ancore problem is driving me crazy! does anyone know how to help me?

  45. schneckeeee

    n1ce! works!

  46. jerryfernandez

    The fix worked on my LG REVOLUTION. Thank you!

  47. Mike

    Did it step by step n everything is working GREAT!!!!

    Thnxs

  48. keisha saucey (Barbados)

    Thanks a million !!! it worked for me also . I have an lenovo A1 ideapad 2.3.4 version android tablet . I°̩ really thought it wouldn’t work in the Caribbean but thank god it did .

  49. Peg

    Thanks Shaney, worked on my Lenovo tablet a treat. After much searching for the solution. Cheers mate xxx

  50. Mike

    i was trying to update os in my LG Android and it worked but when i try to open contact,media file it gives “The process android.process.acore has stopped working.” . anyone know how to help me?

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